Customer Stories

Trusted by leaders from various industries.

No more hunting down who knows what. Risotto handles it here and now.

33%
IT Tickets Autosolved
20%
Support Requests Autosolved
40%
Helpdesk autosolve
24/7
Availability Of Answers
91%
Autosolve Rate
3.78 sec
IT Tickets Autosolved
40–50
Applications Onboarded
56%
Support Tickets Autosolved
20%
(up from 3–5%) Autosolve Rate
35%
IT tickets Automatically Processed
~2 hours
IT Tickets Autosolved
33%
IT Tickets Autosolved
20%
Support Requests Autosolved
40%
Helpdesk autosolve
24/7
Availability Of Answers
91%
Autosolve Rate
3.78 sec
IT Tickets Autosolved
40–50
Applications Onboarded
56%
Support Tickets Autosolved
20%
(up from 3–5%) Autosolve Rate
35%
IT tickets Automatically Processed
~2 hours
IT Tickets Autosolved

Our Customer Stories

How Risotto Assists with 40% of Shakepay’s IT Tickets and Strengthens Security
How Retool scaled IT support globally and improved SLAs Using Risotto
From Manual to Magical: How Superhuman Transformed IT Support with Risotto
How Trust & Will Built IT Automation from the Ground Up with Risotto
Don’t take our word for it.

Hear how teams like yours are transforming their IT support.

“Our prior SLA for solving support issues was 2 days but with Risotto we're now averaging under 1 day, which is amazing.”

Charlie Verrey
IT Manager, Retool

“Risotto now automatically resolves or handles initial triage for 56% of our support tickets.”

Vergil Smith
IT Manager, Vidyard

“It’s refreshing to work closely with the Risotto team. They genuinely care about solving our problems and improving our operations.”

Phillip Rickett
Head of IT, Fundrise

The more we use Risotto, the smarter it gets, that’s what makes it different from every other tool we’ve tried.”

Peter Hadjisavas
Head of IT, Hazel Health

“Our prior SLA for solving support issues was 2 days but with Risotto we're now averaging under 1 day, which is amazing.”

Charlie Verrey
IT Manager, Retool

“Risotto now automatically resolves or handles initial triage for 56% of our support tickets.”

Vergil Smith
IT Manager, Vidyard

“It’s refreshing to work closely with the Risotto team. They genuinely care about solving our problems and improving our operations.”

Phillip Rickett
Head of IT, Fundrise

The more we use Risotto, the smarter it gets, that’s what makes it different from every other tool we’ve tried.”

Peter Hadjisavas
Head of IT, Hazel Health

“Our prior SLA for solving support issues was 2 days but with Risotto we're now averaging under 1 day, which is amazing.”

Charlie Verrey
IT Manager, Retool

Want faster solutions and happier employees?

Risotto handles repetitive support requests across tools and teams, so IT gets back to solving real problems, not rerunning the same ones.

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