Trusted by leaders from various industries.
No more hunting down who knows what. Risotto handles it here and now.















Our Customer Stories

How Vidyard Automated 80% of Tier-1 Requests Within 30 Days

Hazel Health Resolves IT & HR Tickets 79X Faster - Risotto

Thinkific Automates 46% of Support Tickets with Risotto
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Ironclad Automates 90% IT Support with Risotto AI

How ZenBusiness Cut Ticket Resolution Time by 52% With Risotto
Don’t take our word for it.
Hear how teams like yours are transforming their IT support.

“Our prior SLA for solving support issues was 2 days but with Risotto we're now averaging under 1 day, which is amazing.”

“Risotto now automatically resolves or handles initial triage for 56% of our support tickets.”


“It’s refreshing to work closely with the Risotto team. They genuinely care about solving our problems and improving our operations.”

“We set out to become AI native. Risottoʼs AI support agent is helping us turn this vision into a reality.ˮ
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“Risotto’s AI-powered support system had a massive impact straight out of the box and with very little setup. Employees now get fast, efficient answers with the same precision as one of our professionals.”
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“The more we use Risotto, the smarter it gets, that’s what makes it different from every other tool we’ve tried.”

“We came to Risotto hoping to hold the line – but the results blew away our expectations. We doubled our resolution rate on day one, and it hasnʼt dropped since.”
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“Risotto now automatically resolves or handles initial triage for 56% of our support tickets.”

"Risotto started autosolving tickets immediately. Within the first few weeks, we saw departments that had never tracked ticket requests before, like our Cloud team, asking to get on the platform and streamline their support function."
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“Our prior SLA for solving support issues was 2 days but with Risotto we're now averaging under 1 day, which is amazing.”


“It’s refreshing to work closely with the Risotto team. They genuinely care about solving our problems and improving our operations.”

“Risotto’s AI-powered support is fully embedded in the way we operate, from day-one employee onboarding to providing technical support for seasoned team members.”
.webp)

“Our prior SLA for solving support issues was 2 days but with Risotto we're now averaging under 1 day, which is amazing.”


“The more we use Risotto, the smarter it gets, that’s what makes it different from every other tool we’ve tried.”


“Our prior SLA for solving support issues was 2 days but with Risotto we're now averaging under 1 day, which is amazing.”

“Risotto now automatically resolves or handles initial triage for 56% of our support tickets.”


“It’s refreshing to work closely with the Risotto team. They genuinely care about solving our problems and improving our operations.”

“We set out to become AI native. Risottoʼs AI support agent is helping us turn this vision into a reality.ˮ
.avif)
“Risotto’s AI-powered support system had a massive impact straight out of the box and with very little setup. Employees now get fast, efficient answers with the same precision as one of our professionals.”
.webp)

“The more we use Risotto, the smarter it gets, that’s what makes it different from every other tool we’ve tried.”

“We came to Risotto hoping to hold the line – but the results blew away our expectations. We doubled our resolution rate on day one, and it hasnʼt dropped since.”
.avif)
“Risotto now automatically resolves or handles initial triage for 56% of our support tickets.”

"Risotto started autosolving tickets immediately. Within the first few weeks, we saw departments that had never tracked ticket requests before, like our Cloud team, asking to get on the platform and streamline their support function."
.webp)

“Our prior SLA for solving support issues was 2 days but with Risotto we're now averaging under 1 day, which is amazing.”


“It’s refreshing to work closely with the Risotto team. They genuinely care about solving our problems and improving our operations.”

“Risotto’s AI-powered support is fully embedded in the way we operate, from day-one employee onboarding to providing technical support for seasoned team members.”
.webp)

“Our prior SLA for solving support issues was 2 days but with Risotto we're now averaging under 1 day, which is amazing.”


“The more we use Risotto, the smarter it gets, that’s what makes it different from every other tool we’ve tried.”

The questions teams usually ask before they automate half their operational work.
Still have questions? These might help.
From custom workflows to advanced access policies, our support team helps you get the most out of every integration.
How quickly do customers typically see results with Risotto?
Many customers begin automating requests within their first week, with measurable reductions in ticket volume and response times soon after going live. As Risotto learns from your support history, automation rates continue to improve over time.
What kinds of companies use Risotto?
Risotto supports fast-growing companies across technology, healthcare, fintech, and other industries. Whether your support team serves a few hundred employees or several thousand, Risotto adapts to your existing processes, tools, and support workflows.
What does onboarding with Risotto look like?
Our team works alongside yours to connect your communication channels, documentation, ticketing platform, and identity systems. Most customers can go live quickly without replacing their existing support stack, allowing teams to start seeing value with minimal disruption.
Want faster solutions and happier employees?
Access that's easy to ask for and impossible to get wrong.
Ensure Legal never answers another "do we need an NDA for this?"
Every policy question is stealing time from the work Finance was hired to do.
Turn Slack requests into action items instead of engineering interruptions.
The biggest deal risk might be an unanswered internal question.
Run a united support system that your employees can depend on.
Build the automations you’ve been planning on for months.
The bottleneck isn't your team. It's the groundwork before they can actually help.
Get support data that your team can talk to.
Jump on a call to understand:
Risotto handles repetitive support requests across tools and teams, so IT gets back to solving real problems, not rerunning the same ones.
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See what makes the Iru integration a 10/10 for our clients.
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