Don’t settle for subpar “AI.” Just ask Risotto and see the difference.

Risotto helps employees get instant solutions using natural language AI and automates tier 1 questions for the support team. Get an AI agent that’s a win for the whole team!

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SOC 2 Type 2 & HIPAA-certified

24/7 Support

Free 30-day pilots

59% of IT support issues automated

See how Fundrise did it

4x increase in IT automation.

See how Hazel Health did it

55% reduction in SLA time.

See how Retool did it

Routine support work, now automated with an AI ITSM.

Before

Time spent manually solving repeat questions

Employees wait too long for answers

Questions get buried without clear workflows

AI agents pass work back to support

Tool switching slows everyone down

Manual categorization

Manual software access grants

After

Resolve many tier 1 requests automatically

Provide instant answers, right in your corporate chat channel or an existing help desk portal

Automatically route questions to the right department and even the the right person

Automate up to 50% or more of common IT issues

Integrate support with tools you already use like Slack, Okta, Google Workspace, Jira, and more

Automatically categorize based on natural language

Get fully automated and compliant access automations including approvals and time-based access

AI-powered support people actually love to use.

Effortless for everyone, from day one.

No training. No portals. Get help exactly where work happens.

End-to-end ticket handling

Create, answer, and route tickets automatically with real-time, two-way sync with Jira, FreshService, and your existing stack.

AI you can trust at enterprise scale.

Answers only what it should. Follows policy. Keeps your data secure and your teams confident.

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Here’s what it sounds like when support teams finally breathe again.

Our prior SLA for solving support issues was 2 days but with Risotto we're now averaging under 1 day, which is amazing.

Charles Verrey

IT Manager at Retool

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The more we use Risotto, the smarter it gets, that’s what makes it different from every other tool we’ve tried.

Peter Hadjisavas

Head of IT, Hazel Health

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It’s refreshing to work closely with the Risotto team. They genuinely care about solving our problems and improving our operations.

Phillip Rickett

Head of IT, Fundrise

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Risotto now automatically resolves or handles initial triage for 56% of our support tickets.

Vergil Smith

IT Manager at Vidyard

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"We include Risotto in all our onboarding material now, and once people see how useful it is they keep coming back to use it more which is a really good sign."

Toby Stewart

Manager of IT Engineering, Ironclad

Your no-headache help desk that actually helps.

Your SaaS stack is always evolving. Ensure your access flows keep up.

Answers on demand. Support across departments. All in one convenient channel.

When every team shares a single help desk, getting help is instant, obvious, and effortless.

Intelligent Request Resolution

Handle questions 24/7 with an AI help desk that truly understands context. Get helpful answers, even when they’re not asked perfectly.

Multi-modal request understanding (screenshot recognition, etc.)

Continuous learning from chats and docs

Multi-step troubleshooting flows

Smart contextual answers that combine knowledge sources

Automated Ticketing

When requests need human intervention, Risotto routes them to the right person. It also creates, syncs, and updates the ticket in your ticketing platform.

Intelligent team and agent routing

End-to-end ticket lifecycle automation

Two-way sync with your ticketing platform

Standalone ticketing capability