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AI Cross-Department Help Desk
No more hunting down who knows what. Risotto handles it here and now.
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With Risotto, every team from IT to Finance gets one shared help desk for every question.
Support spread across tools, forms, portals, and inboxes
Employees confused about where (or whom) to ask
Agents buried in repeat questions and ticket triage
Cross-department handoffs dropped or delayed
One department gets the AI, the others get nothing
Consolidate every department’s support into one AI-native help desk
Guide employees to answers instantly, no forms, no guesswork
Auto-resolve tier 1 requests and cut queue volume in half
Route complex issues with smart logic and zero drop-offs
Extend AI-powered support org-wide, without adding tools or logins
No more hunting down who owns what. One help desk for IT, HR, Finance, and beyond, in your corporate chat channels.
More than just ticket routing
Deflects requests, automates IGA, and surfaces answers, without bouncing people around.
Smarter than your average AI
Understands fuzzy language, screenshots, emojis, and messy requests with ease.
Enterprise-grade, all the way through
Fits your stack, follows your policies, plays nice with your ticketing tools, or replaces them entirely if needed.
Our prior SLA for solving support issues was 2 days but with Risotto we're now averaging under 1 day, which is amazing.
Charles Verrey
IT Manager at Retool
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The more we use Risotto, the smarter it gets, that’s what makes it different from every other tool we’ve tried.
Peter Hadjisavas
Head of IT, Hazel Health
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It’s refreshing to work closely with the Risotto team. They genuinely care about solving our problems and improving our operations.
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Phillip Rickett
Head of IT, Fundrise
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Risotto now automatically resolves or handles initial triage for 56% of our support tickets.
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Vergil Smith
IT Manager at Vidyard
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"We include Risotto in all our onboarding material now, and once people see how useful it is they keep coming back to use it more which is a really good sign."
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Toby Stewart
Manager of IT Engineering, Ironclad
When every team shares a single help desk, getting help is instant, obvious, and effortless.
Ask in plain English, right in your corporate chat channel. Risotto gets it, handles it, and loops in the right team when needed. Fast, smooth, org-wide support.
Natural language understanding
Context-aware responses with personalized knowledge
AI-powered ticket creation & automation
Human agent fallback when AI’s not enough
A single help desk for IT, HR, Finance, and beyond. Route every request to the right team, with privacy and workflows built in.
Smart department routing
Department-specific workflows and approvals
Privacy-aware support flows
All departments, one license
Support lives inside Slack, Teams, and Email. Employees get instant help right where they already work.
Slack, Teams & Email native
Central agent collaboration channel
Always-on channel and DM monitoring
White-labeled to match your brand
Risotto makes your stack feel brand new, without replacing a thing.
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One place for every department. The best experience for every employee.
Get your free demo
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