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AI help desk for IAM automations
Move away from birthright access toward a model of just-in-time provisioning embedded directly within the help desk support funnel.
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Trusted by modern companies that can’t afford slow internal support.
Employees are confused where to go to get software access
Complex configuration setup using legacy tools
Long manual flows even for simple access requests
Compliance risks from unregulated access
Approval cycles that take days and get stuck when approvers are out of the office
Complex and cumbersome access reviews
Cumbersome processes to onboard new applications
Enable access requests using natural language, in the same support funnel embedded in the help desk
Easily set up powerful workflows like approvals and time-based-access
Enable instant self-service for simple access requests
Monitor permissions and stay compliant through time-based access controls
Automate approval flows with smart fallbacks for secure but quick access
Conduct more effective compliance audits through easy access reviews with all the context of the help desk
Integrate your approval flows with new applications in minutes
When every team shares a single help desk, getting help is instant, obvious, and effortless.
Simplify access provisioning through email requests, Slack ticketing, or your corporate chat channels, instead of opening up another window to seek and grant access.
Cut multi-day processes down to minutes.
Self-service access with conditional rules
Customizable dynamic multi-step approval flows with fallback options for when people are out of office
Powerful access reviews with all the context from the helpdesk for better compliance audits
Set up flows that determine how Risotto grants access to any tool and prevent unauthorized access. Automatically log approvals and provide temporary access that expires as preset.
Stay audit-ready with detailed access records
Role-based and time-based controls
Integration with Okta groups, Google Groups, and other IDPs
Risotto lets you add new applications for access management in just minutes, unlike older tools that made onboarding a hassle.
User-friendly
Risotto provides a single support funnel with IGA embedded in the same help desk as everything else.
Integrated
Support that fits your current stack, ITSM providers like Jira, IGA tools like Okta, and more.
Enterprise-ready
SOC 2 Type 2 and HIPAA compliant, operates on a zero trust policy, highly scalable.
Our prior SLA for solving support issues was 2 days but with Risotto we're now averaging under 1 day, which is amazing.
Charles Verrey
IT Manager at Retool
Read full case study
The more we use Risotto, the smarter it gets, that’s what makes it different from every other tool we’ve tried.
Peter Hadjisavas
Head of IT, Hazel Health
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It’s refreshing to work closely with the Risotto team. They genuinely care about solving our problems and improving our operations.
Phillip Rickett
Head of IT, Fundrise
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Risotto now automatically resolves or handles initial triage for 56% of our support tickets.
Vergil Smith
IT Manager at Vidyard
Read full case study
From custom workflows to advanced access policies, our support team helps you get the most out of every integration.
Can Risotto work with our existing IAM and identity provider?
Yes.
Risotto integrates with providers like Okta, Google Workspace, Microsoft Entra ID, and other identity platforms. You can keep your existing IAM or IGA solution while adding conversational access requests, approvals, and automation on top.
Can Risotto automate just-in-time (JIT) access?
Absolutely.
Employees request access in Slack, Teams, or email using natural language. Risotto handles approvals, provisions time-limited access, and automatically revokes permissions when the approved window expires.
How does Risotto improve identity governance and compliance?
Every access request, approval, provisioning action, and permission change is logged automatically. Combined with role-based policies and time-based access, Risotto helps reduce standing privileges while making audits and access reviews significantly easier.
How can we automate complex approval workflows?
Risotto supports multi-step approval workflows, conditional approval logic, fallback approvers for out-of-office managers, and policy-driven access decisions, all without forcing employees through traditional IAM portals.
Can Risotto automate access for custom or internal applications?
Yes. Risotto works with native integrations, REST APIs, and MCP servers, allowing you to automate access provisioning for internal tools alongside SaaS applications without waiting for new native connectors.
Will Risotto replace our identity governance platform?
No.
Risotto complements your existing IAM or IGA investment by providing the conversational layer employees actually use. It simplifies requesting, approving, and managing access while your identity platform continues enforcing policies and maintaining the source of truth.
Jump on a call to understand:
Prevent delays, enable faster decisions, and build happier teams with powerful AI ITSM that automates identity and access management.
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