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Never answer the same question twice.
Our conversational AI automatically handles all tier 1 requests, routes complex tickets, and learns from every interaction, so it can take over the next time someone asks.
Plus, it’s a single support funnel that meets employees right where they are!
Get your free demo
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Switch to the smarter way to run employee support.
Turn your corporate chat tool into an AI help desk with Risotto. See how your queue shrinks from endless Slack tickets and email requests to real, meaningful work.
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Simple to turn on. Faster time-to-value.
Add Risotto’s AI ITSM to your corporate chat platform.
Connect it to your ticketing platform, your IdP, and your docs.
Go live in a day and watch tickets shrink by tomorrow.
No six-month implementation plan, no expensive consultants.
1
It all starts with a simple message.
Risotto handles tier-1 requests, no matter where the question was asked.
Let employees get answers instantly on their corporate chat channels. No switching tabs.
Risotto also responds directly to tickets in your ticket portal, such as Jira or FreshDesk.
It even tackles questions asked via email!
2
Actually helpful answers, not just canned ones.
Move beyond templated answers and basic keyword matching.
Our AI help desk intelligently searches your knowledge bases across Notion, Confluence, and internal wikis to deliver accurate, context-aware answers.
And when a request needs escalation? It loops in the right agent and learns from your response. The next time, you don’t have to step in to help.
3
Smart, human-level back-and-forth.
Real support isn’t one-and-done. Risotto is ready for the back-and-forth and the curveballs.
If AI can’t solve it, Risotto loops in the right person, complete with all the context, so no one starts cold.
4
From chat to knowledge base article in one emoji.
Whenever you resolve a question or a request, just drop a ✍🏾 emoji.
Risotto captures the thread, creates a doc, and adds it to your knowledge base.
Next time, someone asks for the same thing, it’s answered automatically without delay or intervention.
5
Automatic tickets, effortless tracking.
Risotto works 24/7. It logs every request as a trackable ticket in Jira, FreshDesk, or the tool of your choice.
It updates, titles, categorizes tickets, routes them to the right department, and closes them when solved.
A 3-way sync between the chat client, your ticketing portal, and Risotto ensures your requests look the same across all tools.
6
Approvals and software access? Covered.
Need Lucidchart? Risotto grants it if it’s self-serve.
Need Amplitude? It checks the policy, grabs the approval, and keeps the audit trail squeaky clean.
Need temporary access? Risotto grants it with auto-expiration.
No extra IGA tools. No bouncing between systems. No compliance headaches.
7
Focus less on tickets and more on employee success.
The more your team uses Risotto, the less they have to do.
Tier 1 questions? Handled. IAM automations? Done. Context switching? Eliminated.
Stay focused on the edge cases and high-impact problems.
Let Risotto sweep up the repetitive stuff in the background, 24/7.
8
The end result?
More time for real work. Happier employees who never have to wonder where to ask for help. Risotto makes AI ITSM feel like a natural extension of the tools your company uses.
Get your free demo
Here’s what it sounds like when support teams finally breathe again.
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Our prior SLA for solving support issues was 2 days but with Risotto we're now averaging under 1 day, which is amazing.
Charles Verrey
IT Manager at Retool
Read full case study
The more we use Risotto, the smarter it gets, that’s what makes it different from every other tool we’ve tried.
Peter Hadjisavas
Head of IT, Hazel Health
Read full case study
It’s refreshing to work closely with the Risotto team. They genuinely care about solving our problems and improving our operations.
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Phillip Rickett
Head of IT, Fundrise
Read full case study
Risotto now automatically resolves or handles initial triage for 56% of our support tickets.
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Vergil Smith
IT Manager at Vidyard
Read full case study
Tech stacks are messy. Risotto ties them together.
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Support for teams that want a better way to help employees.
Want faster solutions and happier employees?
Risotto handles repetitive support requests across tools and teams, so IT gets back to solving real problems, not rerunning the same ones.
Get your free demo
