Risotto | Blog, resources, customers

Resources to help you optimize your employee help desk experience.

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March 2, 2026

Jira Conversational Ticketing: In-Depth Look & Case Studies

Aron Solberg

March 2, 2026

Access Request Management: In-Depth Guide & Case Studies

Aron Solberg

March 2, 2026

IT Support Automation: Benefits, Use Cases & Case Studies

Aron Solberg

March 2, 2026

Comparing Jira Service Management vs. ServiceNow vs. Risotto

Aron Solberg

January 28, 2026

Conversational Ticketing: Benefits, Use Cases & Deployment

Aron Solberg

January 28, 2026

9 IT Service Desk Automation Ideas (& Real-World Examples)

Aron Solberg

January 22, 2026

Aisera vs. Moveworks vs. Risotto: In-Depth Comparison

Aron Solberg

December 23, 2025

10 Best Service Desk Automation Tools in 2026 (In-Depth Look)

Aron Solberg

December 23, 2025

9 Best Access Request Management Systems & Tools (2026)

Aron Solberg

February 5, 2026

How Gusto Auto-Resolves 55% of Tickets With Risotto

January 19, 2026

How Jobber Built an Enterprise-Wide AI Support Funnel With Risotto

October 14, 2025

From 50+ Manual Tickets/day to Multi-Department Automation: How ThoughtSpot Transformed IT Support with AI

September 16, 2025

From 100+ Weekly Manual Tickets to 90% Automation: How Ironclad Transformed IT Support with AI

February 10, 2025

How Risotto Assists with 40% of Shakepay’s IT Tickets and Strengthens Security

February 10, 2025

How Vidyard Automated 56% of IT Requests with Risotto

May 26, 2025

From Frustration to Automation: How Fundrise Transformed IT Support with Risotto

February 10, 2025

How Retool scaled IT support globally and improved SLAs Using Risotto

May 26, 2025

How Hazel Health Increased IT Automation by 4x and Lifted Employee Experience with Risotto

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8 Best Conversational AI IT Ticket Resolution Platforms in 2026

Resources to help you optimize your employee help desk experience.

Want faster solutions and happier employees?