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Don’t make your Sales Ops team wait for answers that can close deals.
Risotto answers CRM questions, handles access requests, and troubleshoots workflow failures automatically, right where your team already works.
Trusted by lean support teams with big hearts (and bigger ticket queues).
Trusted by teams who know that a blocked rep is a slow rep.
Every question that slows your team down, resolved before it costs you.
CRM access and permissions
Get access fixed in chat with automated approvals, before a single piece of work stalls waiting on IT.
Workflow and automation troubleshooting
Get routing rules, automation failures, and workflow questions answered from your docs and past resolutions instantly.
Integration and sync issues
Catch integration failures across your CRM, MAP, and enrichment tools before they become a forecast problem.
Enablement and tooling questions
Get bug timelines, field configuration answers, and dialer updates directly in chat without chasing three people.
Data quality and reporting
Get bug timelines, field configuration answers, and dialer updates directly in chat without chasing three people.
Cross-tool status and updates
Get request status synced back into your original Slack thread automatically, without sending a single follow-up.
Get support infrastructure that keeps your team running at full steam.
Tier 1 support bot
Stop fielding questions you’ve answered 10 times this week already.
Resolve 50% of common support questions autonomously using existing docs and past resolutions.
Risotto learns from every escalation, so your team never has to answer a question twice.
Tier 2 Agent Assist
See every tier 2 request with context and a suggested fix.
Get full conversation history, relevant context, and proposed next steps with every escalated request.
Save valuable agent time spent gathering clues or troubleshooting.
Runbooks
Build a workflow once. Execute it perfectly every time.
Build workflows using plain English for any task you want to automate, and trigger them through chat.
Update any process yourself, instantly, without waiting on engineering.
Comms-native
Raise, track and resolve requests from within your chat platform.
Capture, categorize, and route requests automatically in Slack, Email or MS Teams.
Track open requests, updates and resolution status in the same thread.
IAM Automation
Stop waiting days for the access your team needs today.
Provision access for Salesforce, HubSpot, and enrichment tools through automated approvals in chat.
Keep a complete, exportable log of every access request, approval, and change automatically.
Cross-department Routing
Route Sales Ops, IT, and Finance requests to the right team with zero manual triage.
Route requests to the right department based on context, without manual sorting or wrong inboxes.
What teams say once support stops being a time-sink for engineering.
Employees now get fast, efficient answers with the same precision as one of our professionals.
Mike Smith
IT Operations Manager at Jobber
Read full case study
Things really clicked for us when we saw that Risotto actually reads and understands our knowledge instead of just guessing. Now, it's so ingrained in our daily work that our first instinct is to 'just ask Risotto.
Vergil Smith
Head of IT and Security at Vidyard
Read full case study
Risotto is so smart and convenient that it became our new support system almost immediately. I'd bring them to every company where I run support operations.
Victoria DiRugeris
IT Operations Manager at Hazel Health
Read full case study
Your engineering stack stays in place. Risotto connects everything.
Your support data already exists across systems. Risotto connects the dots.
Tech stacks are messy. Risotto ties them together.
Use native integrations across IT, HR, identity, and ticketing, and any tool that exposes an MCP server for everything else.
Plug into your stack on day 1. Start automating by day 2.
Stop context-switching. Start operating everything from within chat.
Built for Sales Ops, not another support queue.
Most generic support bots are built for IT, and rely on keyword mapping to answer questions.
Risotto is smarter. It is built for the entire organization, understands context and takes on complex back and forth easily.
So your Sales Ops team gets the best of support, and keeps their focus on the work that drives revenue.
One platform. Every internal team.
Sales Ops doesn't operate alone.
Start with Sales Ops, then extend the same support experience to IT, HR, Finance, Legal, and every other internal team.
One platform. One license. One place employees go for help.
Risotto doesn’t stop at Sales Ops. We’re game for all internal support questions.
Questions?
Maybe these answers will help.
Still have questions? These might help.
From custom workflows to advanced access policies, our support team helps you get the most out of every integration.
Can Risotto actually make CRM or tool changes, or does it just answer questions?
Both.
Risotto can answer operational questions from your documentation and past resolutions, and it can act on access requests through integrations with Okta, Salesforce, and Google Groups. For changes that need an admin, it escalates with everything in order.
Does this replace our existing CRM or ops tooling?
No. Risotto sits on top of your existing stack and makes it easier to support.
Your Salesforce, HubSpot, and dialer stay exactly as they are. Risotto just becomes the place where everyone goes to ask questions about them.
How quickly can we get Risotto live for Sales Ops?
Most teams are live within a day.
Connect your tools, point Risotto at your existing documentation and past tickets, and it starts answering from day one. White-glove support is included in the free 30-day pilot.
What’s your IT team working on today?
Ensure Legal never answers another "do we need an NDA for this?"
Every policy question is stealing time from the work Finance was hired to do.
Turn Slack requests into action items instead of engineering interruptions.
The biggest deal risk might be an unanswered internal question.
Run a united support system that your employees can depend on.
Build the automations you’ve been planning on for months.
The bottleneck isn't your team. It's the groundwork before they can actually help.
Get support data that your team can talk to.
Book a demo to see:
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See what makes the Iru integration a 10/10 for our clients.
