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Not every legal question needs a lawyer.
Risotto handles everything your existing documentation and tickets cover and routes the rest to the right person with context attached.
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Trusted by lean support teams with big hearts (and bigger ticket queues).
For legal teams who protect the company without becoming the company's help desk.
Every question that interrupts legal work, resolved before it reaches your team.
Policy and compliance questions
Get GDPR, data retention, and compliance policy questions answered from your existing documentation before they reach a single lawyer.
Legal request intake and routing
Get every request captured in chat, categorized by matter type, and routed to the right counsel with context already attached.
Sensitive document access
Get access to contracts, NDAs, and litigation documents provisioned and revoked automatically with a complete audit trail kept throughout.
Contract and template requests
Get the right approved template surfaced from your document library the moment someone asks, without waiting on counsel to respond.
Status update requests
Get requesters updated in the original Slack thread the moment anything changes on their matter, without anyone chasing for a reply.
Cross-department compliance questions
Get compliance questions from IT, Finance, and HR answered from your policy documentation before they land in a lawyer's inbox.
The features that help your legal team keep your company safe.
Tier 1 support bot
Answer routine legal questions automatically, the moment they come in.
Resolve compliance, policy, and process questions automatically with zero human intervention.
Risotto learns from every escalation so it can tackle the question the next time it's asked.
Tier 2 Agent Assistant
Pick up every complex legal request with the groundwork laid.
Risotto completes the research, context gathering, and troubleshooting before escalating a request.
Every complex request arrives with a proposed remediation plan ready to go.
Runbooks
Automate your legal request intake with automated workflows.
Build intake flows, document request workflows, and approval chains in plain English.
Update any process yourself, instantly, without a technical team making the change for you.
Comms-native
Stop chasing requests across inboxes, portals, and Slack threads.
Raise, track, and resolve requests end-to-end within Slack, MS Teams, and email.
Risotto understands context, handles multi-step troubleshooting, and keeps legal questions moving.
IAM Automation
Approvals happen in chat. Access follows automatically.
Provision and revoke document access automatically through Okta and Google Groups.
Maintain a complete audit trail of every request, approval, and permission change without manual work.
Cross-department Routing
Legal rarely works alone. Neither should your support.
Route requests to the right department using conversational context instead of manual triage.
Keep cross-functional work moving without chasing updates or forwarding requests.
What companies say once routine questions stop slowing down legal teams.
Risotto's AI-powered support system had a massive impact straight out of the box and with very little setup. Employees now get fast, efficient answers with the same precision as one of our professionals.
Mike Smith
IT Operations Manager at Jobber
Read full case study
Since onboarding Risotto, we stay focused on our internal projects.
Kevin Vye
Senior Director of Information Security and Technology
Read full case study
We accomplished nearly the same configuration with Risotto in an hour that took us months with another company.
Phillip Rickett
Head of IT, Fundrise
Read full case study
Risotto is so smart and convenient that it became our new support system almost immediately. I'd bring them to every company where I run support operations.
Victoria DiRugeris
IT Operations Manager at Hazel Health
Read full case study
Your engineering stack stays in place. Risotto connects everything.
Your support data already exists across systems. Risotto connects the dots.
Tech stacks are messy. Risotto ties them together.
Use native integrations across IT, HR, identity, and ticketing, and any tool that exposes an MCP server for everything else.
Plug into your stack on day 1. Start automating by day 2.
Stop context-switching. Start operating everything from within chat.
Built for support, not another queue.
Generic AI assistants aren't built to help legal teams.
Risotto is for the entire organization. Our AI bot understands natural language and gives every team 40% fewer tier 1 tickets to deal with.
So your legal team can spend their time protecting the business, not wading through support queues.
One platform. Every internal team.
Legal is just one part of the business.
Add AI support and automation to Legal, then extend the same experience across IT, HR, Finance, Sales Ops, and every other internal team.
One platform. One license. One place employees go for help.
Risotto doesn’t stop at Legal.
We’re game for all internal support questions.
Questions?
Maybe these answers will help.
Still have questions? These might help.
From custom workflows to advanced access policies, our support team helps you get the most out of every integration.
What kinds of legal questions can Risotto actually handle?
Routine policy and compliance questions, contract template requests, access requests for legal documents, status update queries, and cross-department compliance questions.
Risotto answers from your existing documentation and routes to counsel only when human judgment is genuinely required.
What happens when a question genuinely needs a lawyer?
Risotto recognizes the limits of what documentation can answer and escalates with full context, the original question, and relevant background.
Does Risotto create an audit trail for legal interactions?
Yes. Every request, response, escalation, and resolution is logged with full context including requester, timestamp, and outcome. Visible in Risotto for compliance reporting and matter tracking.
How does Risotto handle sensitive or confidential information?
Risotto respects your existing document permissions and access controls. It only surfaces information from sources an employee already has access to. Sensitive materials stay restricted exactly as they are today.
How does access control work for sensitive legal documents?
Risotto integrates with Okta and Google Groups to manage access to legal materials through role-based and time-limited controls. Every access event is logged with the requester, document, duration, and outcome.
How quickly can legal teams get Risotto running?
Most teams are live within a day. Connect your tools, point Risotto at your existing documentation and past resolutions, and it starts answering from day one. White-glove support is included in the free 30-day pilot.
What’s your IT team working on today?
Ensure Legal never answers another "do we need an NDA for this?"
Every policy question is stealing time from the work Finance was hired to do.
Turn Slack requests into action items instead of engineering interruptions.
The biggest deal risk might be an unanswered internal question.
Run a united support system that your employees can depend on.
Build the automations you’ve been planning on for months.
The bottleneck isn't your team. It's the groundwork before they can actually help.
Get support data that your team can talk to.
Jump on a call to understand:
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See what makes the Iru integration a 10/10 for our clients.
