Use native integrations across IT, HR, identity, and ticketing, and any tool that exposes an MCP server for everything else.
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Write “when this happens, do this” and call it a day.
Build multi-step workflows in plain English without any code. Run them to collect context, route approvals, and take action across your stack.
Trusted by modern companies that can’t afford slow internal support.
The numbers look good. Your support queue looks even better.
Automate the operational work your team keeps repeating every single day.
Build sophisticated automations using plain English.
Describe what should happen, like you would explain it to a teammate. Risotto turns that logic into executable workflows without scripting or complex setup.
Write workflows in natural language instead of learning another automation tool.
Define approvals, conditions, branching logic, and edge cases conversationally.
Create workflows once and reuse them everywhere across requests, events, and schedules.
Give non-technical teams the ability to automate work without relying on engineering.
Turn support processes into self-running workflows.
Build Runbooks that collect the right information, follow your workflow logic, and execute actions automatically across your systems.
Create workflows that execute actions inside Okta, Jamf, BambooHR, Linear, and more.
Trigger workflows automatically when employees request access, submit leave requests, need onboarding help, and more.
Risotto takes actions across your tools: updating permissions in Okta, creating records in BambooHR, and more.
Collect missing context dynamically before taking action or requesting approval.
Start with templates built from real internal support workflows.
Choose from our list of pre-built templates. Launch proven automation patterns based on workflows tested by hundreds of support teams.
Use pre-built templates for password resets, onboarding, access provisioning, device recovery, and more.
Publish templates into your environment instantly with minimal setup, and get a production-ready setup in minutes.
Trigger workflows from requests, events, or schedules.
Runbooks activate wherever work starts. Employees ask in chat, systems fire events, or schedules kick things off automatically in the background.
Launch workflows directly from Slack or Teams conversations.
Trigger automations from webhooks, alerts, and external system events.
Run recurring operational workflows automatically on daily, weekly, or monthly schedules.
Coordinate work across your entire support stack automatically.
Runbooks do more than trigger one action. Risotto orchestrates the full workflow across your systems while keeping approvals, updates, and ownership aligned.
Connect identity, device, HR, ticketing, and documentation systems together.
Update records, notify teams, and complete downstream actions in one flow.
Reduce operational lag caused by tab-switching, manual handoffs, and disconnected tools.
Keep every workflow controlled, auditable, and easy to manage.
Automation should not create chaos. Risotto keeps every action visible, permission-aware, and fully traceable.
Require approvals for sensitive or high-impact actions.
Track every workflow execution with timestamps, actions, and outcomes.
Control who can trigger which workflows.
Maintain governance without slowing work down.
Build sophisticated automations using plain English.
Describe what should happen, like you would explain it to a teammate. Risotto turns that logic into executable workflows without scripting or complex setup.
Write workflows in natural language instead of learning another automation tool.
Define approvals, conditions, branching logic, and edge cases conversationally.
Create workflows once and reuse them everywhere across requests, events, and schedules.
Give non-technical teams the ability to automate work without relying on engineering.
Turn support processes into self-running workflows.
Build Runbooks that collect the right information, follow your workflow logic, and execute actions automatically across your systems.
Create workflows that execute actions inside Okta, Jamf, BambooHR, Linear, and more.
Trigger workflows automatically when employees request access, submit leave requests, need onboarding help, and more.
Risotto takes actions across your tools: updating permissions in Okta, creating records in BambooHR, and more.
Collect missing context dynamically before taking action or requesting approval.
Start with templates built from real internal support workflows.
Choose from our list of pre-built templates. Launch proven automation patterns based on workflows tested by hundreds of support teams.
Use pre-built templates for password resets, onboarding, access provisioning, device recovery, and more.
Publish templates into your environment instantly with minimal setup, and get a production-ready setup in minutes.
Trigger workflows from requests, events, or schedules.
Runbooks activate wherever work starts. Employees ask in chat, systems fire events, or schedules kick things off automatically in the background.
Launch workflows directly from Slack or Teams conversations.
Trigger automations from webhooks, alerts, and external system events.
Run recurring operational workflows automatically on daily, weekly, or monthly schedules.
Coordinate work across your entire support stack automatically.
Runbooks do more than trigger one action. Risotto orchestrates the full workflow across your systems while keeping approvals, updates, and ownership aligned.
Connect identity, device, HR, ticketing, and documentation systems together.
Update records, notify teams, and complete downstream actions in one flow.
Reduce operational lag caused by tab-switching, manual handoffs, and disconnected tools.
Keep every workflow controlled, auditable, and easy to manage.
Automation should not create chaos. Risotto keeps every action visible, permission-aware, and fully traceable.
Require approvals for sensitive or high-impact actions.
Track every workflow execution with timestamps, actions, and outcomes.
Control who can trigger which workflows.
Maintain governance without slowing work down.
Automate repetitive workflows and give your team hours back every week.
Remove manual work from your support queue.
Automate repetitive tasks like password resets, onboarding, access requests, approval chains, and more, so your team can focus on work that actually needs thinking.
Move faster without giving up governance.
Employees get faster outcomes while approvals, validations, and audit controls still happen automatically in the background. No shortcuts. No broken process.
Turn your team’s operational knowledge into reusable systems
Stop falling for the ‘one IT person who knows how to do it’ trap. Turn operational know-how into reusable workflows anyone can trigger safely and consistently.
Build sophisticated workflows without depending on engineering.
Your IT and HR teams can build sophisticated workflows without scripting or maintaining fragile automation logic. If they can explain the workflow, they can automate it.
Shorten the gap between request and resolution.
Runbooks eliminate the lag caused by ticket triage, manual routing, status chasing, and approval follow-ups. Requests move immediately instead of sitting in queues.
Here’s what happens when tedious processes finally run themselves.
Risotto's AI-powered support system had a massive impact straight out of the box and with very little setup. Employees now get fast, efficient answers with the same precision as one of our professionals.
Mike Smith
IT Operations Manager at Jobber
Read full case study
Since onboarding Risotto, we stay focused on our internal projects.
Kevin Vye
Senior Director of Information Security and Technology
Read full case study
We accomplished nearly the same configuration with Risotto in an hour that took us months with another company.
Phillip Rickett
Head of IT, Fundrise
Read full case study
Risotto is so smart and convenient that it became our new support system almost immediately. I'd bring them to every company where I run support operations.
Victoria DiRugeris
IT Operations Manager at Hazel Health
Read full case study
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Runbooks automate the workflows.
Risotto handles the rest of the support operation.
Tier 1 AI Agent
Resolve repetitive employee requests automatically before they ever become tickets.
Smart Ticketing
Create, categorize, route, and sync tickets automatically across your support stack.
Cross-Department Resolution
Coordinate workflows across IT, HR, Finance, Legal, and Operations from one system.
Tier 2 AI ITSM Assistant
Handle your hardest tickets before your agents touch them.
The questions teams usually ask before they automate half their operational work.
From custom workflows to advanced access policies, our support team helps you get the most out of every integration.
How technical do we need to be to build Runbooks?
You describe the workflow in plain English. Risotto handles the execution logic underneath. Most teams build their first workflows without needing engineering support.
What kinds of workflows can we automate?
Anything repetitive and process-driven.
Onboarding, offboarding, access requests, password resets, Slack channel creation, software provisioning, device remediation, HR workflows, approval chains, and more.
Can workflows run automatically from system events?
Yes. Runbooks can trigger from chat requests, scheduled events, webhooks, alerts, or external system activity.
Can we control who can run specific workflows?
Absolutely. You define permissions, approval requirements, and execution rules for every workflow.
Will this replace our existing automation tools?
For many workflows, yes.
But Runbooks also work alongside your existing stack. The goal is to simplify and centralize operational workflows, not force a complete rebuild overnight.
Can Runbooks handle approvals and conditional logic?
Yes. Runbooks support approvals, branching logic, validations, role-based permissions, escalations, and multi-step execution flows across systems.
Do we have to start from scratch?
No. Runbook Templates give you pre-built automation patterns based on real workflows used by modern IT and HR teams. You can launch templates directly or customize them for your environment.
What systems can Runbooks connect to?
Runbooks work across Risotto’s native integrations and tools connected through MCP. That includes identity, HR, ticketing, device management, project management, and documentation systems.
What happens if a workflow fails halfway through?
Risotto logs the failure, surfaces the context, and routes the issue appropriately. Your team can review the execution history and continue from the exact failure point.
Stop spending hours on workflows your systems could handle in seconds.
See how teams use Runbooks to run approvals, provisioning, routing, and internal processes automatically.
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See what makes the Iru integration a 10/10 for our clients.
On a demo, we’ll show you:
How seamless the Iru integration is in action
All the device management tasks Risotto can automate for you
How Risotto solves your specific use case
